. Public Works

Posted on: January 26, 2018

Town of Canton Public Works - Water DivisionCross Connection Control Program

The Canton Public Works Water Division will be conducting Cross Connection Control Surveys of all Industrial water customers. The Town is required under 310CMR 22.22 to conduct these surveys on all commercial, industrial and institutional facilities supplied by the public water system. The purpose of these surveys is to identify any and all cross connections and make sure that all cross connections are protected with the proper backflow device to protect public health and safety.

We have contracted with Water Safety Services, Inc. to conduct these very important surveys in the system. Water Safety Services Inc. is a privately held corporation that was organized and incorporated in 1994 with the sole purpose of assisting cities and towns in the implementation of the Massachusetts Drinking Water Regulations as they apply to 310 CMR 22.22. This is known as a Cross Connection Control Program.  The contact person at Water Safety Services, Inc is Joe Heitz,  Joe can be reached at (781) 932-8787.

What is a cross connection? Plumbing cross-connections, are defined as actual or potential connections between a potable and non-potable water supply that may contribute to the degradation of the quality of water inside your home or business. An unprotected or inadequately protected cross connection in the home or business could contaminate the drinking water supply not only in your building but also in neighboring homes or businesses. Backflows due to cross-connections are serious plumbing problems; and can cause sickness and even death. However, they can be avoided by the use of proper protection devices.   

Please see the attached links below for additional information.


Cross connection control survey

Cross connection  survey

Cross control program

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