If a requester wishes to assert a claim that they have been
denied access to public records, they may appeal the RAO’s determination to the
Supervisor of Records pursuant to 950 CMR 32.08(1). The Supervisor shall make a
final determination on the appeal within ten (10) business days of receipt.
If the requester is dissatisfied with the determination of
the Supervisor of Records, the requester may appeal to Superior Court.
Alternatively, a requester may bypass the Supervisor and go directly to
For further information on appeals, see the Secretary of
the Commonwealth’s “A Guide to the Massachusetts Public Records Law,” January
2017 edition, available at www.sec.state.ma.us/pre/prepdf/guide.pdf
Pine Street Facility Hours located at 99 Pine St., Canton Starting APRIL 1, 2021 to DECEMBER 18, 2021 Pine Street facility be open Monday to Saturday, 7:30 AM to 4:00 PM. Schedule is subject to change.